Effective Date: [5-JULY-2015]
Last Updated: [16-AUG-2025]
At AronaiApp (operated through Aronai.store), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and website
1. Information We Collect
When you use AronaiApp, we may collect the following information:
Personal Information: Name, email address, phone number, delivery address, payment details (processed securely via PayU).
Account Information: Login credentials, order history, saved addresses.
Device Information: Device type, operating system, IP address, app usage data.
Location Information: If you allow location access, we may use it to provide accurate delivery services.
2. How We Use Your Information
We use the collected information for:
Processing and delivering your orders
Managing your account and preferences
Providing customer support
Sending order updates, promotional offers, and notifications (only if you opt-in)
Improving our app performance and user experience
Complying with legal obligations, including food safety regulations (FSSAI License No. 20325108000220)
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
Delivery partners (to fulfill your orders)
Payment gateway (PayU) for secure transactions
Service providers (for analytics, hosting, and customer support)
Legal authorities if required by law
4. Data Security
We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. Payment transactions are encrypted and processed securely through PayU.
5. Your Rights
You have the right to:
Access, update, or delete your personal data
Opt-out of promotional messages
Request restriction or objection to certain processing activities
Withdraw consent for location or notification services
6. Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience, analyze app usage, and personalize content. You can manage cookie preferences in your browser or device settings.
7. Third-Party Services
AronaiApp uses third-party services such as PayU for payments. Please note that their privacy practices are governed by their own policies, not ours.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors.
9. Compliance & Registrations
AronaiApp and Aronai.store operate under the following registrations:
FSSAI License Number: 20325108000220
Udyam Registration Number: UDYAM-AS-19-0019810
We comply with applicable food safety and e-commerce regulations in India.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Aronai.store
📧 Email: support@araonai.store
📞 Phone: +91 880063230
🌐 Website: https://aronai.store