Last Updated: June 30, 2025
Thank you for shopping with Aronai Store. We strive to offer a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
✅ Returns Eligibility
You may request a return or refund in the following cases:
- You received a wrong item
- The item was damaged or expired
- The product was missing from your order
⚠️ Perishable items (like fruits, vegetables, dairy, or frozen products) are not returnable unless damaged or delivered incorrectly.
⏳ Return Window
- Returns must be requested within 2 days of delivery.
- Items must be in their original packaging, unused, and in resellable condition (except in the case of damage or expiry).
💸 Refund Method
- Refunds are processed to your original payment method (UPI, card, wallet, etc.)
- It may take 3–7 business days for the amount to reflect in your account.
📦 How to Request a Return or Refund
Please contact us with the following details:
- Order ID
- Item(s) in question
- Reason for return
- Photos (if applicable)
📧 Email: support@aronai.store
📞 Phone: +91-XXXXXXXXXX
❌ Non-Refundable Items
We do not offer refunds for:
- Orders placed by mistake
- Items opened/used unless proven defective
- Items returned after the 2-day window
- Perishable items unless delivered damaged/expired
🤝 Our Commitment
Your satisfaction is our priority. If something isn’t right, we will work with you to resolve the issue as quickly as possible.
Need Help?
If you have questions about this Refund Policy, contact us at:
Aronai Store Support
📧 Email: support@aronai.store
📞 Phone: +91-8800863230